Privacy policy

PRIVACY POLICY

Last updated: September 26, 2026

At Wrapease – Yarevis Moreno, we respect your privacy and are committed to protecting your personal information.

This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit or make a purchase from our online store.

This policy applies to customers and visitors worldwide and is intended to provide information required under applicable privacy and data protection laws, including the General Data Protection Regulation (GDPR) where applicable.


1. WHO WE ARE

Business Name: Wrapease
Legal Name: Yarevis Moreno
Business Address: Ernst-Schneller-Str. 27, 09557 Flöha, Germany
Email: hangpet11@gmail.com

For purposes of applicable data protection laws, Yarevis Moreno is responsible for the processing of personal information described in this Privacy Policy.


2. PERSONAL INFORMATION WE COLLECT

Depending on how you interact with our store, we may collect the following categories of personal information:

Contact and delivery information

  • Full name
  • Billing and shipping address
  • Email address
  • Telephone number, where provided
  • Other information necessary to deliver your order

Order and transaction information

  • Products purchased
  • Order details
  • Order history
  • Transaction information
  • Shipping and delivery information
  • Returns and refund information

Payment information

Payments may be processed through third-party payment providers such as Shopify Payments and PayPal.

We generally do not directly store your complete payment card details. Payment information may be processed by the applicable payment provider according to its own privacy policy and security practices.

Communications

If you contact us, we may collect:

  • Your name
  • Email address
  • Message contents
  • Any other information you voluntarily provide

Device and technical information

When you visit our store, certain technical information may be collected automatically, including:

  • IP address
  • Browser type
  • Device type
  • Operating system
  • Language settings
  • Approximate location derived from IP address
  • Referring website
  • Pages visited
  • Date and time of visits
  • Website interaction information

Marketing and advertising information

Where permitted by applicable law and, where required, with your consent, we may process information relating to your interactions with our store and advertisements through services such as Meta (Facebook and Instagram) and TikTok.


3. HOW WE COLLECT PERSONAL INFORMATION

We may collect personal information:

  • Directly from you when you place an order
  • When you create or use an account
  • When you contact us
  • When you subscribe to marketing communications
  • When you submit a product review
  • Automatically through cookies and similar technologies
  • Through Shopify and other service providers used to operate our store
  • Through advertising and analytics technologies, where permitted by applicable law and according to your consent choices

4. HOW WE USE PERSONAL INFORMATION

We may use personal information for the following purposes:

Processing and fulfilling orders

We use your information to:

  • Process and fulfill purchases
  • Process payments
  • Arrange shipping and delivery
  • Handle returns, refunds, and customer service
  • Communicate with you about your orders

Legal basis: Performance of a contract and steps taken at your request before entering into a contract.

Customer support

We use your information to respond to questions, requests, complaints, and other communications.

Legal basis: Performance of a contract, legitimate interests, or other applicable legal basis depending on the circumstances.

Store operation and security

We may use information to:

  • Operate and maintain our website
  • Protect our store against fraud, abuse, and unauthorized activity
  • Troubleshoot technical problems
  • Maintain website security
  • Improve store functionality

Legal basis: Legitimate interests and, where applicable, legal obligations.

Marketing

Where permitted by applicable law, we may use your information to send promotional communications or provide personalized advertising.

Where consent is legally required, we will request your consent before using personal information for these purposes.

Legal basis: Consent where required, or legitimate interests where legally permitted.

Analytics and advertising

We may use cookies, pixels, and similar technologies to understand how visitors use our store, measure advertising performance, and improve our marketing.

Where required by law, these technologies will only be used after you provide the appropriate consent.

Legal basis: Consent where required, or another applicable legal basis where permitted.

Legal obligations

We may process personal information when necessary to comply with applicable laws, regulations, legal proceedings, or lawful governmental requests.

Legal basis: Legal obligation.


5. COOKIES AND SIMILAR TECHNOLOGIES

Our store uses cookies and similar technologies to provide essential functionality, remember preferences, improve our website, analyze traffic, and support marketing and advertising.

Some cookies are necessary for the operation of the store and may be used without consent where legally permitted.

Non-essential cookies, pixels, and similar technologies may require your consent depending on your location and applicable law.

Our store may use technologies provided by:

  • Shopify
  • Meta (Facebook and Instagram)
  • TikTok
  • Our review application
  • Other service providers used to operate and market our store

You can manage your cookie preferences through our cookie banner or available privacy settings.

If you use a third-party cookie banner or consent-management tool, that tool should be configured so that applicable third-party cookies and pixels respect your consent choices. Shopify notes that manually installed or app-based third-party cookies and pixels may require additional consent integration.


6. SHOPIFY

Our online store is hosted and operated using Shopify.

Shopify provides the ecommerce infrastructure that allows us to offer our products, process orders, and provide services to our customers.

Shopify may process personal information in accordance with its own privacy practices.

You can learn more about how Shopify processes personal information by reviewing Shopify's Consumer Privacy Policy:

Shopify Consumer Privacy Policy:
https://www.shopify.com/legal/privacy

Shopify Network Intelligence

Depending on the settings and features enabled on our Shopify store, Shopify may process customer and visitor information to provide certain enhanced services.

If Shopify Network Intelligence is enabled for our store, Shopify may process information relating to interactions with our store and other Shopify services in accordance with Shopify's applicable terms and privacy requirements.

Shopify requires additional disclosures and, in certain circumstances, consent or opt-out mechanisms when Network Intelligence is enabled.

Where applicable, customers may learn more about Shopify's privacy practices and available privacy controls through:

Shopify Privacy Portal:
https://privacy.shopify.com/


7. PAYMENT SERVICES

We may use third-party payment providers including:

  • Shopify Payments
  • PayPal

Payment providers may collect and process payment information according to their own privacy policies and applicable legal requirements.

We recommend reviewing the privacy policies of the applicable payment provider when completing a transaction.


8. META (FACEBOOK AND INSTAGRAM)

We may use services provided by Meta, including Facebook and Instagram, for advertising, marketing, analytics, and measuring advertising performance.

Depending on your location and applicable law, Meta technologies may collect information about your interactions with our website or advertisements.

Where required, non-essential tracking technologies will only be activated after the appropriate consent has been provided.


9. TIKTOK

We may use services provided by TikTok for advertising, marketing, analytics, and measuring advertising performance.

Depending on your location and applicable law, TikTok technologies may collect information about your interactions with our website or advertisements.

Where required, non-essential tracking technologies will only be activated after the appropriate consent has been provided.


10. PRODUCT REVIEWS

We may use a third-party review application to allow customers to submit product reviews.

When submitting a review, you may provide information such as your name, email address, review content, photographs, or other information you choose to provide.

We may display submitted reviews on our website for informational and marketing purposes, subject to applicable law and the terms of the review service.

We will not knowingly present fabricated or AI-generated reviews as genuine customer experiences.


11. SHIPPING AND FULFILLMENT

We may share information necessary to fulfill and deliver your order with shipping providers, fulfillment providers, suppliers, and other service providers involved in processing your order.

Information may include:

  • Name
  • Shipping address
  • Contact information
  • Order details

These parties may process information only as necessary to provide their services or as otherwise permitted by applicable law.


12. WHO WE SHARE PERSONAL INFORMATION WITH

We may share personal information with service providers and other third parties where necessary to operate our business.

These may include:

  • Shopify
  • Shopify Payments
  • PayPal
  • Shipping and fulfillment providers
  • Product review providers
  • Meta
  • TikTok
  • Website and technology providers
  • Customer support providers
  • Professional advisers
  • Government authorities or law enforcement where legally required

We do not sell your personal information as a standalone business activity.

However, certain data sharing or advertising activities may be considered a "sale," "sharing," or "targeted advertising" under specific privacy laws, even where no money is directly exchanged.

Where applicable, we provide legally required privacy choices and opt-out mechanisms.


13. INTERNATIONAL DATA TRANSFERS

Because we operate internationally and use service providers located in different countries, your personal information may be transferred to and processed outside Germany or the European Economic Area (EEA).

Where required by applicable law, we use appropriate safeguards for international transfers, which may include adequacy decisions, Standard Contractual Clauses, or other legally recognized mechanisms.


14. DATA RETENTION

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy.

Retention periods may depend on:

  • The purpose for which the information was collected
  • Our legal and contractual obligations
  • Accounting and tax requirements
  • Dispute resolution
  • Fraud prevention and security
  • The exercise or defense of legal claims

When information is no longer required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.


15. YOUR PRIVACY RIGHTS

Depending on your location and applicable law, you may have rights including:

  • The right to access your personal information
  • The right to correct inaccurate information
  • The right to request deletion
  • The right to restrict processing
  • The right to object to certain processing
  • The right to data portability
  • The right to withdraw consent where processing is based on consent
  • The right to object to direct marketing
  • The right to lodge a complaint with a supervisory authority

To exercise your rights, contact us at:

hangpet11@gmail.com

We may need to verify your identity before completing certain requests.


16. MARKETING COMMUNICATIONS

If you subscribe to promotional communications, we may send you emails or other marketing communications about our products, offers, and store updates.

You can unsubscribe from marketing emails at any time by using the unsubscribe link included in the message or by contacting us.

Withdrawing marketing consent does not affect processing that is otherwise lawful or necessary for fulfilling your orders.


17. CHILDREN'S PRIVACY

Our store is not intended to knowingly collect personal information from children where prohibited by applicable law.

If you believe that a child has provided us with personal information without appropriate authorization, please contact us at:

hangpet11@gmail.com


18. DATA SECURITY

We take reasonable technical and organizational measures to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.


19. DATA BREACHES

If we become aware of a personal data breach that requires notification under applicable law, we will take appropriate steps to investigate, contain, and address the incident and provide notifications where legally required.


20. DATA PROTECTION AUTHORITY

If you are located in Germany or the European Economic Area and believe that your privacy rights have been violated, you may have the right to lodge a complaint with a competent data protection supervisory authority.

For our business location in Saxony, Germany, the relevant supervisory authority is:

Sächsische Datenschutz- und Transparenzbeauftragte

Maternistraße 17
01067 Dresden
Germany

Email: post@sdtb.sachsen.de

You may also contact the data protection authority in the country or region where you live or work, where applicable.


21. THIRD-PARTY WEBSITES

Our website may contain links to third-party websites, applications, or services.

We are not responsible for the privacy practices or content of third-party websites.

We encourage you to review the privacy policies of any third-party services you visit.


22. CHANGES TO THIS PRIVACY POLICY

We may update this Privacy Policy from time to time to reflect changes to our business, services, technology, or legal requirements.

The updated version will be posted on this page with a revised "Last updated" date.


23. CONTACT US

If you have questions about this Privacy Policy, your personal information, or your privacy rights, please contact us:

Wrapease – Yarevis Moreno
Ernst-Schneller-Str. 27
09557 Flöha
Germany

Email: hangpet11@gmail.com