Terms of service
TERMS OF SERVICE
Last updated: September 26, 2026
OVERVIEW
These Terms of Service ("Terms") govern your access to and use of the Wrapease website and online store, including all related information, content, features, tools, products, and services offered through the website (collectively, the "Services").
The Services are operated by:
Wrapease – Yarevis Moreno
Ernst-Schneller-Str. 27
09557 Flöha
Germany
Email: hangpet11@gmail.com
Throughout these Terms, the terms "we", "us", "our", and "Wrapease" refer to Wrapease – Yarevis Moreno.
Our store is hosted on Shopify, which provides us with the online commerce platform that allows us to sell our products and services to you.
Please read these Terms carefully before using our Services or placing an order.
By accessing or using our Services, you agree to these Terms and our Privacy Policy. If you do not agree with these Terms, please do not use our Services.
Nothing in these Terms is intended to exclude or limit any mandatory consumer rights that apply to you under the laws applicable to your purchase.
SECTION 1 – ELIGIBILITY AND ACCOUNT
By using our Services, you confirm that you are legally capable of entering into a binding contract under the laws applicable to you.
If you create an account with us, you are responsible for maintaining the confidentiality of your account credentials and for activity conducted through your account.
You agree to provide accurate, current, and complete information when requested during the ordering or account-creation process.
You must promptly update your information if it changes so that we can process your orders and communicate with you.
SECTION 2 – OUR PRODUCTS
We make reasonable efforts to ensure that product descriptions, images, specifications, and other information displayed on our website are accurate and up to date.
Colors and product appearance may vary depending on your device, screen settings, lighting, photography, and other factors.
Minor variations in appearance or packaging do not affect your statutory consumer rights.
We reserve the right to update product information, discontinue products, or limit quantities where permitted by applicable law.
Nothing in this section limits any mandatory legal rights concerning the conformity, safety, quality, or functionality of products.
SECTION 3 – ORDERS AND CONTRACT FORMATION
When you place an order through our website, you submit an offer to purchase the products included in your order.
After receiving your order, we will send you an electronic confirmation acknowledging receipt of your order.
A contract is formed when we accept your order or otherwise confirm that the products have been accepted for fulfillment, subject to applicable law.
We reserve the right to refuse or cancel an order where permitted by applicable law, including in cases involving suspected fraud, obvious pricing or product information errors, inventory issues, or circumstances that prevent us from fulfilling the order.
If we cancel an order after payment has been received, we will refund the amount paid for the cancelled order.
Nothing in this section limits any statutory cancellation, withdrawal, refund, or other consumer rights that apply to your purchase.
SECTION 4 – PRICES AND BILLING
Product prices are displayed on our website at the time of purchase.
Where required by applicable law, prices will include applicable taxes or clearly indicate any taxes, duties, delivery charges, or other mandatory costs that are payable by the customer.
Any applicable shipping charges will be displayed before you complete your purchase.
International orders may be subject to customs duties, import taxes, VAT, or other charges imposed by the destination country where these are not already included in the purchase price.
You agree to provide accurate and complete billing, payment, and shipping information.
If we discover an obvious pricing or product information error before fulfillment, we may contact you and provide the opportunity to confirm the order at the correct price or cancel the order where permitted by law.
Any cancellation will result in a refund of amounts already paid for the cancelled order.
SECTION 5 – SHIPPING AND DELIVERY
We currently sell and ship internationally, subject to applicable delivery restrictions.
Orders are generally processed within 1–3 business days after successful payment.
Estimated delivery times are provided for guidance and may vary depending on the destination, carrier, customs processing, weather, public holidays, and other circumstances.
Unless otherwise required by applicable law, delivery estimates are not guaranteed delivery deadlines.
We are not responsible for delays caused by circumstances outside our reasonable control, provided that this does not affect any mandatory rights or remedies available to you under applicable law.
If your order is significantly delayed or is not delivered within a legally applicable delivery period, you may have rights to cancel the contract or obtain another remedy under applicable law.
For consumers, risk of loss or damage during shipment remains governed by the applicable consumer protection laws. Nothing in these Terms transfers risk to the consumer where such transfer would be prohibited by law.
SECTION 6 – RETURNS, REFUNDS, AND WITHDRAWAL RIGHTS
Returns and refunds are governed by our Returns & Refunds Policy.
If you are a consumer in the European Union or another jurisdiction providing a statutory right of withdrawal, you may have the legal right to withdraw from your purchase within the applicable statutory period.
For EU consumers, the statutory withdrawal period is generally 14 days from receipt of the goods, subject to applicable legal exceptions.
Our voluntary 15-day return policy does not replace or reduce any statutory withdrawal rights.
Please review our Returns & Refunds Policy and Right of Withdrawal information for complete details.
SECTION 7 – LEGAL GUARANTEE AND DEFECTIVE PRODUCTS
Products sold to consumers are covered by applicable statutory consumer rights concerning defective, unsafe, damaged, or non-conforming products.
For consumers in the European Union, statutory legal guarantee rights apply in accordance with applicable EU and national law.
Depending on the circumstances and applicable law, a consumer may be entitled to repair, replacement, price reduction, refund, cancellation, or another legal remedy.
Nothing in these Terms excludes or limits such statutory rights.
We do not provide a separate voluntary commercial guarantee unless expressly stated otherwise on the relevant product page or in a separate written agreement.
SECTION 8 – INTELLECTUAL PROPERTY
All content available through our Services, including but not limited to our brand name, logos, product names, text, graphics, photographs, videos, designs, page layouts, and other materials, is owned by Wrapease, its licensors, or other applicable rights holders and is protected by applicable intellectual property laws.
You may use our website for personal and lawful purposes.
You may not reproduce, distribute, modify, publicly display, republish, sell, license, or commercially exploit our content without our prior written permission, except where permitted by applicable law.
Wrapease and related names, logos, product names, designs, and slogans may constitute trademarks or protected intellectual property.
SECTION 9 – THIRD-PARTY SERVICES AND TOOLS
Our Services may use third-party services, applications, payment providers, shipping providers, analytics services, or other tools.
Third-party services may be subject to their own terms and privacy policies.
We are not responsible for the independent operation of third-party services, except to the extent required by applicable law.
Where third-party services are necessary to process your order or provide the Services, we may share the information necessary for those services in accordance with our Privacy Policy.
SECTION 10 – THIRD-PARTY LINKS
Our website may contain links to third-party websites or services.
These links are provided for convenience and do not necessarily constitute an endorsement.
We are not responsible for the content, availability, security, or practices of third-party websites.
Any transactions you conduct with third parties are subject to the terms and policies of those third parties.
SECTION 11 – SHOPIFY
Our online store is hosted on Shopify, which provides the technology used to operate our online store.
However, purchases made through our store are contracts between you and Wrapease – Yarevis Moreno.
Shopify is not the seller of the products offered through our store.
Nothing in these Terms affects any rights or obligations that cannot legally be excluded.
SECTION 12 – PRIVACY
Personal information collected through our Services is handled in accordance with our Privacy Policy.
Our Privacy Policy explains what personal information we collect, why we collect it, how it is used, and with whom it may be shared.
Because our store is hosted by Shopify and may use other service providers, personal information may be processed by service providers located in countries outside your country of residence, subject to applicable data protection laws.
Please review our Privacy Policy for further information.
SECTION 13 – CUSTOMER REVIEWS AND FEEDBACK
If you voluntarily submit reviews, comments, suggestions, photographs, videos, testimonials, or other content to us ("Feedback"), you retain ownership of your content.
By submitting Feedback, you grant Wrapease a non-exclusive, worldwide, royalty-free license to use, reproduce, display, publish, adapt, and distribute that Feedback for purposes related to operating and promoting our Services, to the extent permitted by applicable law.
You represent that you have the necessary rights to submit the Feedback and that it does not infringe the rights of another person.
You must not submit fraudulent, misleading, unlawful, defamatory, or infringing content.
We may remove Feedback where permitted by law if we reasonably believe that it violates applicable law, these Terms, or the rights of another person.
We will not represent fabricated or AI-generated testimonials as genuine customer experiences.
SECTION 14 – ERRORS AND INACCURACIES
Occasionally, our website may contain typographical errors, inaccuracies, or omissions relating to product descriptions, prices, promotions, shipping charges, delivery estimates, or availability.
Where permitted by applicable law, we may correct such errors or update information.
If an obvious error materially affects an order you have already placed, we may contact you before fulfillment and provide you with the option to confirm or cancel the affected order.
If an order is cancelled because of an error, any amount already paid for the cancelled order will be refunded.
SECTION 15 – PROHIBITED USES
You may use our Services only for lawful purposes.
You must not use the Services:
(a) to violate applicable laws or regulations;
(b) to infringe intellectual property, privacy, or other rights of another person;
(c) to transmit malware, viruses, or other harmful code;
(d) to interfere with the security or operation of our website;
(e) to impersonate another person or business;
(f) to submit fraudulent or misleading information;
(g) to engage in unlawful, abusive, threatening, or fraudulent activity; or
(h) to interfere with the ability of other customers to use the Services.
SECTION 16 – TERMINATION
We may suspend or terminate access to an account or certain Services where permitted by applicable law if a user materially violates these Terms or engages in unlawful or fraudulent conduct.
Termination does not affect rights or obligations that arose before termination.
Consumer rights concerning orders already placed remain unaffected.
SECTION 17 – WARRANTIES AND DISCLAIMERS
To the maximum extent permitted by applicable law, information provided through our website is provided for general informational purposes.
However, nothing in these Terms excludes or limits statutory rights concerning the conformity, safety, quality, durability, or legal conformity of products.
Any disclaimer of warranties applies only to the extent permitted by applicable law.
Mandatory consumer rights always prevail over conflicting provisions of these Terms.
SECTION 18 – LIMITATION OF LIABILITY
Nothing in these Terms excludes or limits our liability where such exclusion or limitation is prohibited by applicable law.
This includes liability for intentional or grossly negligent conduct where such liability cannot legally be excluded or limited, liability for injury to life, body, or health where applicable, and any other liability that cannot legally be excluded or limited.
Subject to the above, we are liable only to the extent provided by applicable law.
SECTION 19 – INDEMNIFICATION
If you use the Services in violation of these Terms or applicable law and this causes legally recoverable losses or claims against us, you may be responsible for those losses to the extent provided by applicable law.
Nothing in this section creates an obligation for a consumer that would be prohibited by applicable consumer protection law.
SECTION 20 – SEVERABILITY
If any provision of these Terms is determined to be invalid or unenforceable under applicable law, that provision will be enforced to the maximum extent permitted by law, and the remaining provisions will remain in effect.
If a provision cannot legally apply to a particular consumer or jurisdiction, this does not affect the validity of the remaining provisions.
SECTION 21 – NO WAIVER
Our failure to enforce a provision of these Terms does not constitute a waiver of our right to enforce that provision later.
SECTION 22 – ASSIGNMENT
You may not transfer your rights or obligations under these Terms where such transfer is prohibited by law.
We may transfer or assign our rights and obligations in connection with a business transfer, merger, restructuring, or similar transaction, provided that applicable consumer rights are not adversely affected.
SECTION 23 – GOVERNING LAW AND CONSUMER RIGHTS
These Terms are governed by the laws applicable to Wrapease – Yarevis Moreno in Germany, subject to mandatory consumer protection provisions that apply in the consumer's country of residence.
For consumers in the European Union, any choice of German law does not deprive the consumer of the protection provided by mandatory provisions of the law that would otherwise apply to the consumer.
Nothing in these Terms limits a consumer's right to rely on mandatory consumer protection laws or to bring claims before a court having jurisdiction under applicable law.
For consumers outside the European Union, mandatory consumer protection laws applicable to the relevant transaction remain unaffected.
Nothing in this section is intended to create a jurisdiction clause that is invalid under mandatory consumer protection law.
SECTION 24 – CHANGES TO THESE TERMS
We may update these Terms from time to time.
The version applicable to your purchase is generally the version in effect when the order was placed, unless a different rule is required by applicable law.
We may update these Terms by publishing a revised version on our website.
The "Last updated" date at the beginning of these Terms indicates when the Terms were most recently revised.
SECTION 25 – CONTACT INFORMATION
Questions about these Terms of Service should be sent to:
Wrapease – Yarevis Moreno
Ernst-Schneller-Str. 27
09557 Flöha
Germany
Email: hangpet11@gmail.com
SECTION 26 – RELATED POLICIES
The following policies form part of the information governing your use of our store and purchases where applicable:
• Privacy Policy
• Returns & Refunds Policy
• Right of Withdrawal
• Withdrawal Form
• Shipping Policy
Where there is a conflict between these Terms and mandatory applicable consumer law, the mandatory law will prevail.